FAQ’s
New Account Setup
To setup a New Account with ITAD360, please download the Application below. Fill the application out completely including the Resale Tax Certificate and email it back to [email protected]
Once your application is received and processed you will get a confirmation from the Accounts Department and you can then submit your Purchase Orders to [email protected]
Download file
itad360_new_account_application
Return Merchandise authorization
Thank you for choosing ITAD360.
To speed up the RMA process – please download the RMA form, fill it out completely and email it to our RMA Department in McKinney, TX for processing. Email: RMA@itad360.com.
Once we received your complete RMA form, if your RMA is accepted, we will send you a RMA Number by e-mail. Once you receive the RMA number – please return your devices to our McKinney, TX facility with RMA number clearly shown on the outside of the shipment and on the shipping label.
Shipping Address:
ITAD360, LLC (RMA Department)
ATTN: RMA#: (PLEASE ADD RMA# ON SHIPPING LABEL)
320 Wilmeth Road
Suite 400
McKinney, Texas – 75069
Tel: 214-272-8666
E-Mail: [email protected]
Download file
Unlock Codes
“ALL IPHONES ARE UNLOCKED OVER THE AIR NO UNLOCK CODES WILL BE SUPPLIED!”
To request unlock codes please email [email protected]
In Subject of your email please write; UNLOCK CODE NEEDED (Invoice #)
Billing & Shipping Address
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BILL TO: SHIP TO: ITAD360, LLC |
E-Mail: [email protected]
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RECEIVABLES & PAYABLES
Wire Transfer Details
Wire Transfer and ACH Payment details are provided on your invoice, If you have any questions regarding Wire Transfer Details or ACH Payment Details please email [email protected]
Download file
Job Application
If you think that you are a right fit for our company. And, would like to join our team please fill out the job application below and email it to [email protected]
<span”>Download file